Last updated June 23, 2026
Warranty Information
Safeguard Supply, a LHE, Inc. company and the manufacturer of these products, warrants its products to be free from defects in materials and workmanship for one year from the date of purchase.
What the warranty covers
This warranty applies to products manufactured by Safeguard Supply that prove defective because of faulty materials or workmanship during the stated warranty period.
- Defects in materials or workmanship for one year from the original purchase date
- Products manufactured and sold by Safeguard Supply that fail under normal intended use
- Repair or replacement, at our discretion, when a covered defect is confirmed
What the warranty does not cover
The warranty does not apply when product failure is caused by circumstances outside normal intended use or by conditions we do not control after delivery.
- Damage from accident, misuse, abuse, neglect, unauthorized modification, or improper installation
- Damage caused by acts of God, power issues, environmental exposure, or use outside the stated product limits
- Normal wear, cosmetic damage that does not affect operation, and consumable items unless defective on arrival
How to start a warranty claim
Do not ship a product back without contacting us first. We review the issue, help with troubleshooting when appropriate, and make sure the return reaches the correct team.
- Contact Safeguard Supply before sending anything back so we can confirm the issue and route the claim correctly.
- Include your name, return shipping address, order details, proof of purchase, and a short description of the problem.
- If we determine the issue is covered, we will repair or replace the product at no charge.
- If the issue falls outside warranty coverage, we will contact you before any paid work or replacement proceeds.
Email returns@safeguardsupply.com or call 678-214-4212 to begin the process.
Shipping, returns, and warranty are separate policies
Shipping timing and carrier handling are covered under our Shipping Policy. Return eligibility, satisfaction-guarantee rules, and refund handling are covered under our Refunds and Returns Policy. A shipping issue does not automatically indicate a product defect, and a warranty review does not replace the normal return process for non-defective merchandise.